Payment Policy
Thank you for shopping with Opulent Living. Please read this payment information policy carefully so you understand the terms that apply to purchases made through our website. If you have any questions, our customer service team will be happy to help.
Accepted Payment Methods
We currently accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Klarna
- Maestro
- Mastercard
- PayPal
- Shop Pay
- UnionPay
- Visa
Payment Security
Your payment security is important to us. We use secure, industry-standard encryption and trusted payment providers to help protect your personal and financial information during checkout.
Payment Processing
Payment is processed at the time your order is placed. Once your payment has been successfully authorised, you will receive an order confirmation email containing your purchase details.
Currency
All payments on our website are processed in GBP (£).
Failed Transactions
If your payment is declined or unsuccessful, please:
- Check that your payment details have been entered correctly
- Confirm there are sufficient funds available
- Contact your bank or payment provider for further information
- Contact our customer service team if the issue continues
Refunds and Disputes
For information about refunds, returns, or order disputes, please refer to our Returns and Refund Policy.
Contact Information
Our customer service team is available Monday to Friday, from 9:00am to 5:00pm. We aim to respond to enquiries within 24 hours.
- Email: support@opulent-living.co.uk
- Phone: +44 2080640032
- Company Number: 16716856
- Address: 128 City Road, London, EC1V 2NX, United Kingdom